Warranty Policy
Product Quality Assurance
- 100% new refrigerants - no recycled product
- Products meet DOT packaging requirements
- Properly sealed and pressurized cylinders
- Compliant with EPA regulations for refrigerant sales
⚠️ Note: All refrigerant purchases require valid EPA Section 608 certification verification before shipping
Warranty Terms
- 30-day warranty for unopened refrigerant cylinders
- Warranty covers product quality and cylinder integrity
- Claims processed during business hours (Monday - Friday, 9:00 AM - 5:00 PM PST)
- Standard shipping rates apply for warranty replacements
Warranty valid only for products purchased directly from our Sacramento facility
Warranty Claim Process
- Contact customer support during business hours
- Provide order number and detailed description of issue
- Photo documentation may be required
- Claims reviewed within 1-2 business days
All warranty returns must comply with DOT and EPA regulations for refrigerant handling
Replacement Process
- Return authorization required before shipping
- Customer responsible for return shipping costs
- Replacements processed after product inspection
- Standard shipping times apply for replacements
Processing time: 3-5 business days after return receipt and inspection
Quality Standards
- Products comply with EPA regulations
- DOT-approved cylinders and packaging
- Proper labeling and safety documentation
- Secure handling procedures
We maintain strict compliance with all applicable regulations for refrigerant sales
Contact Information
- 1433 Poinsett Hwy, Greenville, SC 29609, United States
- +1 7147763123 (Monday - Friday, 9:00 AM - 5:00 PM PST)
- support@allrefrigerants.shop
Customer support available during business hours with response within one business day